MEDICAL MUTUAL is pleased to offer a podcast library on our web site. A variety of informative risk management, claims, communication and other topics of interest will be presented in a convenient audio-only format. Additional podcasts will be introduced regularly.
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Now Playing: The ADA and Patient Care
- The ADA and Patient Care
Although compliance with the ADA is not strictly a risk management issue, it is a legal requirement, and a violation can result in legal action against your practice.
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- Handling the Stress of Litigation
Being involved in litigation is a life-changing event. This podcast has helpful tips for handling stress from litigation. Click here to listen.
- How Do I Obtain a Claims History?
Requesting a claims history from MEDICAL MUTUAL is easy and can be done in several different ways. Follow these quick and easy steps to request a claims history.
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- Is There a Cap on Medical Malpractice Cases?
Information on the cap that is placed on medical malpractice cases in Maryland.
- The Purpose of the Medical Record
Why are medical records so important? This podcast reviews the importance of keeping accurate medical records and offers some risk management advice for maintaining them.
- Reporting a Claim to MEDICAL MUTUAL
Important information about reporting a claim, including what you should report and how to contact MEDICAL MUTUAL. Click here to listen.
- Requests for Medical Records
This podcast explains what Insureds should do in the event they receive a request for medical records. Click here to listen.
- Communication Tips for Physicians
By adhering to a few basic principles, Physicians can greatly improve their skills as good communicators. Click here to listen.
- Cyberchondriac or Informed Patient?
Today’s patient has access to an unprecedented amount of medical information.
- Do Your Patients Really Understand?
Health literacy is a serious problem. Learn new methods for better assisting patients in understanding their health situations.
- Treating Patients with Limited English Proficiency
An increasing number of individuals are classified as having Limited English Proficiency, or LEP. Physicians whose practices include LEP patients may have obligations to provide translation services to these patients.
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- Working with Seniors to Help Them Understand
Strategies for making it easier for older patients to read, understand and follow medical instructions.
- Disaster Planning for Medical Practices
Is your practice prepared in the event that disaster strikes?
- Follow-up and Tracking of Test Results
Does your office have a reliable safety tracking system? A quarter of all malpractice claims stem from unread or unreported test results. Make sure you don't fall victim to this common issue. Click here to listen.
- Handling Patient Complaints
What should you do when a patient complains? Learn some common patient complaints that can serve as potential warning signs for more significant problems in the future.
- When Patient Finances Impact Patient Compliance
As health premiums increase, some insured patients are changing to plans with higher co-pays or deductibles. These changes may result in more patients refusing your
recommendations for additional medical care.
- Medication Management in Elderly Patients
By taking a few extra precautions when treating elderly patients, you can reduce the risk of adverse event that could lead to a lawsuit.
- Preventing Wrong Site Surgeries
Despite heightened effort, the frequency of wrong site errors appears to be increasing. These guidelines can help you reduce the risk of a wrong site-related event. Click here to listen.
- Reducing Medication Errors
Medication errors are a leading cause of medical malpractice claims. Here are some recommendations for reducing the risk of medication errors.
- Reducing the Risk of Medication Addiction
Physicians who treat patients with opioid analgesics and other frequently abused medications can be subject to lawsuits. This podcast will provide methods for determining if a patient is at risk for abuse.
- Risk Management and Electronic Health Records
Some basic guidelines to follow if your practice has or is considering the implementation of electronic health records.
- Risk Management and e-Prescribing
e-prescribing is a considered a more accurate, reliable, and secure system. While this assertion is probably true, e-prescribing raises some risk management concerns that do not exist with pen and paper prescriptions.
- The Use of Chaperones
The presence of a chaperone during any physical examination of a patient can offer several benefits to both the Physician and the patient.