MEDICAL MUTUAL is pleased to offer Insureds a series of secure online features and account information.  Accessing these features requires a User ID and password.


Forgotten Password
If you have forgotten your password, click the forgot password button:

New Users
If you are a first-time user and need a User ID and password, please call our Customer Service Department during regular business hours at 410-785-0050 or toll free at 800-492-0193 and request your User ID and temporary password. Please have your Policy Number handy when calling.

Once you have received you user name and temporary password, you can sign in using the My Account area located on the left side of every page of the MEDICAL MUTUAL website.

Before a new user can take advantage of any of the online services, they must create and submit a permanent password.  Please note that only the password is required to be changed.  The User ID you are issued is permanent and cannot be changed.  Write down your new password and store it in a safe place for future reference.

Returning Users
Returning users can enter their User ID and Password into the My Account area to access the online services.

Login Problems
If you are experiencing difficulty logging into the My Account section, please call our Customer Service Department during regular business hours at 410-785-0050 or toll free at 800-492-0193.  You can also request for help from the Webmaster.